{"id":3,"date":"2026-09-26T13:16:32","date_gmt":"2026-09-26T13:16:32","guid":{"rendered":"https:\/\/vaikstore.ee\/?page_id=3"},"modified":"2026-11-04T11:43:42","modified_gmt":"2026-11-04T09:43:42","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/vaikstore.ee\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Privacy Policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Last updated: 29 September 2026<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">VAIK values its customers\u2019 privacy and processes personal data responsibly and in accordance with applicable data protection requirements.<\/p>\n\n\n\n<h3 class=\"wp-block-heading ext-animate--on\">1. Data controller<\/h3>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">The controller responsible for personal data collected through the VAIK online store is:<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><strong>BGT O\u00dc<\/strong><br>Email:\u00a0     <a href=\"mailto:hello@vaikstore.ee\">hello@vaikstore.ee<\/a><br>Website:\u00a0 <a href=\"https:\/\/vaikstore.ee\/en\/\">www.vaikstore.ee<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading ext-animate--on\">2. What personal data do we collect?<\/h3>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">We may process the following personal data:<\/p>\n\n\n\n<ul class=\"wp-block-list ext-animate--on\">\n<li class=\"ext-animate--on\">Name<\/li>\n\n\n\n<li class=\"ext-animate--on\">Email address<\/li>\n\n\n\n<li class=\"ext-animate--on\">Phone number<\/li>\n\n\n\n<li class=\"ext-animate--on\">Information needed to arrange delivery<\/li>\n\n\n\n<li class=\"ext-animate--on\">Selected parcel locker or delivery address<\/li>\n\n\n\n<li class=\"ext-animate--on\">Order and purchase details<\/li>\n\n\n\n<li class=\"ext-animate--on\">Payment-related information<\/li>\n\n\n\n<li class=\"ext-animate--on\">Customer service correspondence<\/li>\n\n\n\n<li class=\"ext-animate--on\">Technical information about website use, such as your IP address and cookie information<\/li>\n<\/ul>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">We collect only the data needed for each specific purpose. The Estonian Data Protection Inspectorate also emphasises the principle of data minimisation. For example, a home address should only be requested for a parcel locker order if it is needed for delivery.<\/p>\n\n\n\n<h3 class=\"wp-block-heading ext-animate--on\">3. How do we use personal data?<\/h3>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">We process personal data primarily to:<\/p>\n\n\n\n<ul class=\"wp-block-list ext-animate--on\">\n<li class=\"ext-animate--on\">Process and fulfil orders<\/li>\n\n\n\n<li class=\"ext-animate--on\">Arrange payments<\/li>\n\n\n\n<li class=\"ext-animate--on\">Deliver products<\/li>\n\n\n\n<li class=\"ext-animate--on\">Send order updates<\/li>\n\n\n\n<li class=\"ext-animate--on\">Handle returns and complaints<\/li>\n\n\n\n<li class=\"ext-animate--on\">Respond to customer enquiries<\/li>\n\n\n\n<li class=\"ext-animate--on\">Meet accounting and other legal obligations<\/li>\n\n\n\n<li class=\"ext-animate--on\">Keep the website secure and functioning properly<\/li>\n\n\n\n<li class=\"ext-animate--on\">Send marketing communications where consent has been given<\/li>\n<\/ul>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Depending on the circumstances, the legal basis for processing may be the performance of a contract, compliance with a legal obligation, consent or legitimate interests.<\/p>\n\n\n\n<h3 class=\"wp-block-heading ext-animate--on\">4. Payment data<\/h3>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">We may use a third-party payment service provider to process payments for orders.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">VAIK does not store customers\u2019 full payment card details. The relevant payment service provider processes payment data in accordance with its own terms and privacy policy.<\/p>\n\n\n\n<h3 class=\"wp-block-heading ext-animate--on\">5. Delivery partners<\/h3>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">To deliver your order, we share the information needed for delivery with the carrier you select, such as:<\/p>\n\n\n\n<ul class=\"wp-block-list ext-animate--on\">\n<li class=\"ext-animate--on\">Omniva, DPD<\/li>\n\n\n\n<li class=\"ext-animate--on\">Smartpost<\/li>\n\n\n\n<li class=\"ext-animate--on\">Another delivery partner offered at checkout<\/li>\n<\/ul>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">We share only the information needed to arrange delivery.<\/p>\n\n\n\n<h3 class=\"wp-block-heading ext-animate--on\">6. Sharing personal data<\/h3>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">We may use service providers to help us operate the online store, process orders, accept payments, arrange deliveries or analyse website performance.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">We share personal data with these service providers only to the extent necessary for them to provide their services.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">We do not sell customers\u2019 personal data to third parties.<\/p>\n\n\n\n<h3 class=\"wp-block-heading ext-animate--on\">7. Data retention<\/h3>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or to meet our legal obligations.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">For example, we may need to retain order and payment records after an order has been completed to comply with accounting and tax obligations.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Under the GDPR, individuals must be informed of the retention period or the criteria used to determine it.<\/p>\n\n\n\n<h3 class=\"wp-block-heading ext-animate--on\">8. Cookies<\/h3>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">The VAIK website may use cookies to:<\/p>\n\n\n\n<ul class=\"wp-block-list ext-animate--on\">\n<li class=\"ext-animate--on\">Keep the website working properly<\/li>\n\n\n\n<li class=\"ext-animate--on\">Enable the shopping cart and other online store features<\/li>\n\n\n\n<li class=\"ext-animate--on\">Understand how visitors use the website<\/li>\n\n\n\n<li class=\"ext-animate--on\">Measure advertising and marketing performance where consent has been given<\/li>\n<\/ul>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Essential cookies may be necessary for the online store to function. We use analytics and marketing cookies in accordance with applicable requirements and obtain your consent where required.<\/p>\n\n\n\n<h3 class=\"wp-block-heading ext-animate--on\">9. Marketing communications<\/h3>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">We send marketing emails only where we have an appropriate legal basis, such as your consent.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">You can unsubscribe at any time using the link in the email or by contacting us at\u00a0<a href=\"mailto:hello@vaikstore.ee\">hello@vaikstore.ee<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading ext-animate--on\">10. Your rights<\/h3>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Under applicable data protection rules, you have the right to:<\/p>\n\n\n\n<ul class=\"wp-block-list ext-animate--on\">\n<li class=\"ext-animate--on\">Receive information about how we process your personal data<\/li>\n\n\n\n<li class=\"ext-animate--on\">Request access to your personal data<\/li>\n\n\n\n<li class=\"ext-animate--on\">Request correction of inaccurate personal data<\/li>\n\n\n\n<li class=\"ext-animate--on\">Request erasure of your personal data in certain circumstances<\/li>\n\n\n\n<li class=\"ext-animate--on\">Request restriction of processing<\/li>\n\n\n\n<li class=\"ext-animate--on\">Object to processing<\/li>\n\n\n\n<li class=\"ext-animate--on\">Request data portability where the applicable conditions are met<\/li>\n\n\n\n<li class=\"ext-animate--on\">Withdraw your consent at any time<\/li>\n<\/ul>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">These rights arise under the GDPR, among other applicable rules. For example, the rights of access, rectification and erasure are set out in Articles 15\u201317 of the GDPR. The right to data portability applies under certain conditions, particularly where processing is carried out by automated means and is based on consent or a contract.\u00a0<a href=\"https:\/\/eur-lex.europa.eu\/eli\/reg\/2016\/679\/ojv?utm_source=chatgpt.com\" target=\"_blank\" rel=\"noopener\">EUR-Lex<\/a>\u00a0Andmete \u00fclekantavuse \u00f5igus kehtib teatud tingimustel, eesk\u00e4tt n\u00f5usoleku v\u00f5i lepingu alusel automatiseeritult t\u00f6\u00f6deldavate andmete puhul.\u00a0Oma \u00f5iguste kasutamiseks kirjuta: <a href=\"mailto:hello@vaikstore.ee\">hello@vaikstore.ee<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading ext-animate--on\">11. Data security<\/h3>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">We take reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">The Estonian Data Protection Inspectorate recommends that online stores pay particular attention to authentication, system updates, third-party risks and the handling of personal data breaches.<\/p>\n\n\n\n<h3 class=\"wp-block-heading ext-animate--on\">12. Complaints<\/h3>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">If you believe your personal data has been processed unlawfully, you can contact us at hello@vaikstore.ee. <a href=\"mailto:hello@vaikstore.ee\">hello@vaikstore.ee<\/a><\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">You also have the right to lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon).\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading ext-animate--on\">13. Changes to this Privacy Policy<\/h3>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">VAIK may update this Privacy Policy as needed, for example when our services, payment methods or applicable laws change.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">The current version is always available at\u00a0<a href=\"https:\/\/vaikstore.ee\/en\/\">www.vaikstore.ee<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>Privaatsuspoliitika Viimati uuendatud: 29.09.2026 VAIK v\u00e4\u00e4rtustab oma klientide privaatsust ja t\u00f6\u00f6tleb isikuandmeid vastutustundlikult ning koosk\u00f5las kehtivate andmekaitsen\u00f5uetega. 1. Vastutav t\u00f6\u00f6tleja VAIK veebipoe kaudu kogutavate isikuandmete vastutav t\u00f6\u00f6tleja on: BGT O\u00dcE-post:\u00a0 hello@vaikstore.eeVeebileht:\u00a0 www.vaikstore.ee 2. Milliseid isikuandmeid kogume? V\u00f5ime t\u00f6\u00f6delda j\u00e4rgmisi andmeid: Kogume ainult neid andmeid, mida on konkreetse eesm\u00e4rgi t\u00e4itmiseks vaja. Andmekaitse Inspektsioon r\u00f5hutab samuti andmete [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_monsterinsights_skip_tracking":false,"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/vaikstore.ee\/en\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vaikstore.ee\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vaikstore.ee\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vaikstore.ee\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vaikstore.ee\/en\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":38,"href":"https:\/\/vaikstore.ee\/en\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":1360,"href":"https:\/\/vaikstore.ee\/en\/wp-json\/wp\/v2\/pages\/3\/revisions\/1360"}],"wp:attachment":[{"href":"https:\/\/vaikstore.ee\/en\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}